Client Agreement

What this covers

This agreement covers custom design and development work booked directly with me. If you're buying a template or the Language Switch plugin off the shelf, the Terms of Sale apply instead.

In short

You're hiring me to design and/or develop solutions for your Squarespace website, for the estimated price in our email correspondence. I'll always do my best to meet your needs and goals, but it helps to have a few simple things written down so we both know who does what and what happens if something goes wrong. I'm not trying to trick you into anything you might regret later — this is meant to protect both of us.

What we both agree to do

As my client, you have the power and ability to enter into this agreement on behalf of your company or organization. You agree to:

• Provide everything I need to complete the project — text, images, and other information — when I need it and in the format I ask for.

• Review my work and give feedback and sign-off in a timely manner.

• Keep to any dates we set together. Deadlines work both ways.

• Pay each invoice on time (see "Payments" below).

I have the experience and ability to do the work you need, and I'll carry it out professionally. I'll make every reasonable effort to meet the deadlines we set, but I can't be responsible for a missed launch date if you've been late supplying materials or haven't approved my work on time. I'll also keep any information you give me confidential.

Your Squarespace account

The site is yours. It lives in your Squarespace account, and you're responsible for the Squarespace plan, domain, and any other subscriptions it needs. I work through the Administrator access you give me, and you can remove that access whenever you like — I'd just ask that you do it after we've wrapped up, not in the middle of the project.

Design

I'll create designs for the look and feel, layout, and functionality of your website. This agreement includes one main design plus up to two rounds of revisions. If you're not happy with the designs at that stage, you'll pay in full for the work I've produced up to that point, and you can either end this agreement or continue to commission further design revisions at the hourly rate in my estimate.

Development

If your project includes HTML markup, JavaScript, or CSS, I'll develop it using valid techniques and test it in the browsers Squarespace currently supports. See Squarespace's supported browsers page for the current list.

Text and photographs

I'm not responsible for writing or entering your text unless my estimate says so. I'm happy to help, and I'll charge hourly for copywriting or content entry on top of the estimate.

You supply the photographs in digital format. If you'd like to buy stock photos, I can suggest vendors, and I'll charge hourly for any time I spend searching for the right ones.

Changes and revisions

Fixed-price contracts rarely work in your favor — they often lock you into your first idea of how something should look or work, and I don't want to limit your options or your chance to change your mind.

My estimate is based on the number of hours I expect the work you've described to take. If you change your mind, add pages, or add new functionality, that's no problem — you'll be charged the hourly rate in my estimate. I may ask you to put change requests in writing so we can keep track of them.

Support after launch

If you need help with anything beyond the design and development of your site, I'm happy to help. I'll charge my current hourly rate, and I'll confirm it with you before I start.

Templates and the plugin

If I use one of my templates or the Language Switch plugin in your project, the license in the Terms of Sale covers it for your site. Those remain my products — you're licensing them, not buying them outright.

Ownership

You guarantee that any text, graphics, photos, designs, trademarks, or other artwork you provide for your website are either yours or you have permission to use them.

When I receive your final payment, ownership is assigned as follows:

• You own the graphics, custom code, and other work I create for you for this project. I'll give you a copy of all files; please store them somewhere safe, because I'm not required to keep them or to provide any native source files I used to make them.

• You also own the text, photographs, and other data you provided, unless someone else owns them.

I like to show off my work and share what I've learned, so I also reserve the right to display and link to your completed project in my portfolio, and to write about it on websites, in magazine articles, and in books about web design and development.

Payments

As a small business, I depend on invoices being paid promptly, and I'm sure you'll want to keep things friendly, so you agree to pay each invoice within 14 days of the invoice date.

Ending this agreement

Either of us can end this agreement at any time by telling the other in writing — an email is fine. If that happens, you'll pay for the work I've done up to that point, and I'll hand over what I've completed so far.

No warranty

I can't guarantee that your website will always be error-free, so I can't be liable to you or anyone else for damages — including lost profits, lost savings, or other incidental, consequential, or special damages — arising from the operation of, or inability to operate, your website, even if you've told me such damages are possible. This doesn't limit any rights you have that can't be waived under applicable law.

The fine print

You can't transfer this agreement to anyone else without my permission. It stays in place until the work is done or one of us ends it, and it doesn't need to be renewed. If any part of it is unlawful, void, or unenforceable for any reason, that part is severable and the rest stays in place.

Although the language is simple, the intentions are serious, and this is a legal document.

Governing law

This agreement is governed by the laws of the State of California, without regard to conflict-of-law principles, and any dispute will be handled in California courts.

Agreeing to this

Replying to my estimate by email with a yes, and adding me as an Administrator on your website, means you've agreed to these terms.

Questions

hello@bradgood.net — I answer these myself.